"Best AI System Supplier for Hotels" at the Greek Hospitality Awards 2025,
NGH is redefining hospitality through robotic and AI-powered solutions, designed exclusively for the tourism industry.
From digital receptionists to automated housekeeping, serving and cleaning systems, our technology optimizes operations, reduces costs, and elevates guest experience.
Our solutions are available for purchase or lease and can operate autonomously or in support of hotel staff – freeing up valuable time for more personalized, human-centered service.
With support in over 110 languages, we unlock access to global markets.
Through smart tools for personalization, revenue growth, and sustainable operations, we empower hotels to compete with a smarter, more efficient, and greener hospitality model.
.
.
The hospitality sector is facing a growing set of complex and escalating challenges: a severe shortage of staff, high costs for accommodation, meals, and insurance contributions, as well as difficulty maintaining stable teams — especially in seasonal hotels. At the same time, hoteliers are expected to reduce operating expenses without compromising service quality.
The need for multilingual support, the lack of skilled personnel, and the risks associated with illness, negligence, or loss further burden day-to-day operations.
In an era where travelers expect fast, personalized, and digitally consistent experiences at every stage of their stay, hospitality businesses must uphold high service standards with limited resources, while maintaining speed, quality, and consistency.
The market gap lies in the absence of flexible, technologically mature solutions that support staff, optimize operations, and enable a sustainable, next-generation hospitality model.
Our Products
Digital Receptionist
“Cleo”
April 2024
Rental €85 €55/day
September 2024
Robot Waiter
“Bellabot“
January 2024
The Perfect Runner for Restaurants
Robot Assistant Waiter
“Holabot”
January 2024
Ideal for All-Inclusive Hotels
Housekeeping Robot
“Sparklette”.
2026
Pre-order Now and Save 10%
It is our first robot specialized in egg preparation for the buffet.
“Eggspert”
2026
Pre-order Now and Save 10%
“Implementation” of Proper Shift Completion at the Reception, with a Focus on the Night Shift.
“ShiftGuard“
May 2025
Pre-order Now
Dish Preparation for Restaurants.
“Chef Robot”
May 2027
Pre-order Now and Save 10%
New Generation Hotelier offers a comprehensive and innovative business proposal that redefines the hospitality industry.
Through robotic and AI-powered solutions — operating either autonomously or in support of human staff — we cover every critical hotel function, from reception and service to room service, cleaning, and luggage handling. Our solutions operate 24/7 and support over 110 languages, eliminating language barriers and enabling entry into new markets.
Through flexible delivery models — either for purchase or via rental (Robot-as-a-Service) — we provide cutting-edge technology without the costs of accommodation, meals, or insurance contributions for staff. Additionally, we will soon enable remote operation by people with mobility impairments, creating new opportunities for employment and social inclusion.
Real-time data analysis enhances the guest experience and increases revenue. With a low environmental footprint and significant industry recognition, New Generation Hotelier is building the sustainable, technologically advanced, and competitive future of Greek hospitality.
NGH continues to work on new models and products that are currently in development.
Although the details remain confidential for strategic and marketing reasons, our future innovations will further enhance the hospitality experience and strengthen the competitiveness of hotel businesses.
We’re celebrating our membership in SETE
See all the details and take the first step towards digital transformation.
The offer is valid for the first 100 robots and for a limited time only.
Smart AI Advisors
for tourists
and residents
From municipalities to airports.
Ideal Cleaning Solution for Small and Large Hotels
2026
NGH (New Generation Hotelier), the pioneering start-up from Kos, is revolutionizing the hospitality industry with robotic solutions and artificial intelligence that enhance hotel management and guest experience. It is now recognized as a leading force in AI and robotic technology systems for hotels.