For any information, we are at your disposal.
Below, you will find the contact details for each department to ensure you receive the appropriate assistance.
Service Without Waiting
At New Generation Hotelier (NGH), we believe in fast and efficient communication to provide the best customer service. That’s why we offer email-only support, allowing us to process and manage your requests with precision and speed.
Each department has its own dedicated email address, ensuring that your request reaches the right specialist immediately.
Once we receive your message, we will contact you by phone as soon as possible to ensure you receive the best possible support.
Email Us
General Inquiries
📩 info@NewGenerationHotelier.com – For general information and inquiries.
🛠️ support@NewGenerationHotelier.com – For technical support and general assistance.
Sales & Offers Department
💼 sales@NewGenerationHotelier.com – For inquiries about sales and pricing.
📍 Vasiliki.Mpompou@NewGenerationHotelier.com – Contact our Sales Manager for the Dodecanese for special offers, promotional activities, and customized solutions for the region.
Customer Service Department
📧 customerservice@NewGenerationHotelier.com – For customer support and assistance requests.
Human Resources Department
📩 careers@NewGenerationHotelier.com – For job applications and career opportunities.
Finance & Billing Department
💰 billing@NewGenerationHotelier.com – For invoices, payments, and financial inquiries.
📊 finance@NewGenerationHotelier.com – For specialized financial matters.
Marketing & Public Relations
📢 marketing@NewGenerationHotelier.com – For marketing, promotional activities, and partnerships.
📰 pr@NewGenerationHotelier.com – For public relations and press inquiries.
Technical Support & Maintenance
🛠️ maintenance@NewGenerationHotelier.com – For maintenance and product support (e.g., Cleo and GraceAI robots).
💻 techsupport@NewGenerationHotelier.com – For software support and technical assistance.
Legal Affairs
⚖️ legal@NewGenerationHotelier.com – For legal inquiries, contracts, and intellectual property matters.
Partnerships & Business Development
🤝 partnerships@NewGenerationHotelier.com – For strategic partnerships and B2B requests.
📈 business@NewGenerationHotelier.com – For business development and new opportunities.
Product Demonstration & Trial Requests
🔬 trials@NewGenerationHotelier.com – For information on product trial usage.
🎥 demos@NewGenerationHotelier.com – For demo requests and live presentations.
📍 Address:
At the intersection of Agion Anargyron & Dodekanisou,
Kardamaina, P.C. 85302, Kos, Dodecanese, Greece.
📞 Emergency Contact:
For urgent matters, please use our emergency phone line: +30 6972876559.
💳 Bank Account Details
🏦 National Bank of Greece
- IBAN: GR09-0110-3830-0000-3830-1378-550
- Account Holder: NEW GENERATION HOTELIER EE
- SWIFT/BIC: ETHNGRAA
🏦 Alpha Bank
- IBAN: GR20-0140-6410-6410-0200-2044-989
- Account Holder: NEW GENERATION HOTELIER EE / NGH Global
- SWIFT/BIC: CRBAGRAA
🏦 Eurobank
- IBAN: GR23-0260-3560-0001-9020-2066-564
- Account Holder: NEW GENERATION HOTELIER EE
🏦 Piraeus Bank
SWIFT/BIC: PIRBGRAA
IBAN: GR18-0172-7070-0057-0711-4689-178
Account Holder: NEW GENERATION HOTELIER EE
