NGH (New Generation Hotelier) won the Gold Award in the  “BEST GREEK HOTEL A.I. SYSTEM SUPPLIER” category at the Greek Hospitality Awards 2024 recognizing its leadership in robotic solutions for the hospitality industry. NGH introduces comprehensive solutions to enhance the guest experience with innovative applications and is the first company in Greece to offer flexible monthly robot rentals, providing hoteliers with dynamic solutions to staffing challenges.

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Press Release 05/11/2024





A Greek Company is Revolutionizing the Hospitality Industry with Robots and Artificial Intelligence.





The Greek technology company NGH (Next Generation Hotelier) won the Gold Award in the category of “Best AI System Supplier for Hotels” at the Greek Hospitality Awards 2024, solidifying its leadership in robotic solutions for the hospitality industry. NGH introduces comprehensive solutions to enhance the guest experience with cutting-edge applications and is the first company in Greece to offer flexible monthly robot rentals, providing hoteliers with dynamic solutions to staffing challenges.





The pioneering start-up NGH, based in Kos, is revolutionizing the hospitality sector with robotic solutions and artificial intelligence that optimize hotel management and elevate the guest experience. It is now recognized as a leading force in AI and robotic technology systems for hotels.





Innovative Products Shaping the Future of Hospitality





    

  • Digital Receptionists: The Intelligence That Welcomes and Serves. Through Cleo, the first fully autonomous digital receptionist in Greece, hotels can offer guests a seamless, high-quality stay experience, while NGH’s monthly robot rental service provides flexibility for hospitality businesses. Digital receptionists are advanced autonomous digital assistants that communicate with guests in 110 languages and handle over 280 different requests, including check-in, check-out, hotel information, room reservations, and virtual tours. With the ability to adapt their language and tone based on the audience, they create an instant and personalized experience. Operating 24/7, they ensure prompt and accurate responses to every guest need.
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  • Robot Waiters: Automated Dining Solutions That Enhance Efficiency.
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  • Robotic Housekeepers: Robots that perform cleaning services with precision and safety, ensuring high-standard cleanliness while saving time for staff.
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  • Property Management Systems: Innovative solutions that enable hotels to manage their operations efficiently and accurately.
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Strategic Partnership with Plaisio Computers S.A.





  NGH announces a strategic partnership with Plaisio Computers S.A., one of Greece’s leading technology providers. Through this collaboration, NGH expands its range with robots from Pudu Robotics, including BellaBot, KettyBot, CC1 Smart Cleaning, HolaBot, and more. This partnership enables NGH to offer its full lineup of rental robots, designed to meet various hospitality needs—from guest reception and service to object transportation and cleaning.





NGH and Plaisio Computers S.A. share a vision of driving innovation in Greek tourism. This partnership not only enhances NGH’s portfolio of robotic solutions but also creates new opportunities for its customers.





NGH remains committed to bringing cutting-edge technology to the Greek hospitality industry. With this new collaboration, NGH strengthens its position as a leader in hospitality robotics, delivering innovative solutions that help hoteliers improve service quality and meet the demands of the modern market.










Statement from NGH Founder, Alexandros Zafeiropoulos




































“This distinction is a strong affirmation of our commitment to integrating artificial intelligence and robotics into the Greek tourism landscape. We are proving that the future of hospitality is not just a vision—it is already becoming a reality. We provide hoteliers with the tools they need to optimize operations and elevate the guest experience. We invite all hospitality businesses to join us in transforming the future of hospitality to new heights.”























  NGH continues to seek talented developers and AI specialists who want to contribute to the development of innovative robotic products in a Greek start-up with global potential.










Video of the Award Ceremony at the Greek Hospitality Awards 2024:





































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In this interview, Father Nektarios from the show “Face to Face” on TharriTV speaks with Alexandros Zafeiropoulos, founder of New Generation Hotelier (NGH). As a representative of the Church, Father Nektarios approaches NGH’s work with an open mind and curiosity, discussing the company’s innovative contributions to the hospitality industry.





Through this conversation, the importance of NGH in the digital transformation of hospitality is highlighted, with products that enhance convenience and improve daily operations. The Church’s support for such an initiative represents a unique recognition for the company while encouraging dialogue between tradition and technology.





NGH remains committed to its mission with values and respect for all individuals, regardless of age or background, envisioning a future where innovation and faith can coexist harmoniously.





Watch the interview to discover how NGH is transforming hospitality and what this means for all of us.